For companies

Finding creators: 7 problems for companies and how to solve them

Finding creators costs companies time and brings briefing, rights and quality risks. Seven problems and a structured way through them.

Published
Updated
Reading time
9 min read
A creator sets up a smartphone, camera and laptop for a content shoot
Kampagnenmotiv: contentmarkt. See contentmarkt for brands

Kurzantwort

The short version

  • Finding creators gets expensive when discovery, briefing, rights and review happen in separate tools.
  • Reach replaces neither brand fit nor clear acceptance criteria.
  • UGC production and distribution on a creator feed are different services.
  • A pilot should settle the goal, the pay, the rights and how success is measured before casting begins.

Finding external creators sounds at first like a discovery problem. In practice the problem starts afterwards: who really fits the brand? What should be produced? Who may use the content later? And how does the company tell whether the agreed work was delivered? When those answers live in DMs, spreadsheets and one-off contracts, a campaign quickly turns into an operations project.

The seven biggest problems in finding creators

  1. 1. Discovery is spread across many channelsRecommendations, agency lists, platform search and direct messages rarely produce one shared, comparable pool of candidates.
  2. 2. Reach gets mistaken for brand fitFollower numbers show neither whether a creator can explain the product credibly, nor whether tone, audience and execution quality fit.
  3. 3. Briefs cannot be checkedCreative direction helps, but it does not replace required statements, no-gos, formats and clear acceptance criteria.
  4. 4. Pay and rights get mixed togetherProduction, a post on the creator's own feed, organic reuse, paid usage and whitelisting are different services with different values.
  5. 5. Compliance is checked too lateAdvertising disclosure and brand requirements belong in the brief and in the approval step, not in damage control afterwards.
  6. 6. Submissions are hard to compareWithout consistent status and review logic, every post starts a new discussion, even though the campaign should be using the same rules throughout.
  7. 7. Performance stays an assumptionA published post is not yet a campaign result. Companies have to decide up front whether they are buying assets, publication, views, clicks or sales.

Five ways to find external creators

Procurement models for creators and UGC, compared
ModelAdvantageTypical drawbackSuited to
Direct outreachPersonal contact and free negotiationHigh manual effort; the knowledge stays in DMsIndividual creators you already want
Influencer agencyStrategy, network and supportHigher cost and less self-service controlLarge, fully managed campaigns
UGC marketplaceFast production of many assetsDistribution and rights vary a great dealContent for brand channels and ads
Freelancer platformA wide choice of production skillsTheir own social reach is rarely core to the modelIndividual photo, video or editing jobs
Performance creator marketplaceCampaign, pay and performance in one processNeeds active creators and reliable measurementRepeatable campaigns on real profiles

None of these models is inherently superior. Anyone who needs five product videos should not build a reach-based campaign. Anyone looking for visibility in real communities, on the other hand, must not mistake UGC production for distribution.

From an open brief to checkable requirements

A good brief has two layers. The creative layer describes the idea, the tone and the effect you want. The checkable layer holds the format, the length, the required statements, the disclosure, the no-gos, the deadlines and the evidence needed. Only the second layer can be assessed consistently; the first still needs human judgement.

Commission content, or distribute through creator profiles?

With UGC production the company is primarily buying an asset. With a post on the creator's feed, distribution comes with it. If the brand wants to use the post as an ad later, it needs additional rights. Separating those three layers already in the campaign draft makes offers fairer to compare and prevents rights conflicts later.

Which payment model fits which goal?

Payment models by campaign goal
GoalModel that fitsThe key control point
A defined assetFixed feeScope of delivery and usage rights
Several quality levelsMilestonesObjective thresholds and sign-off
Measurable reachCPM with a capThe definition of views, and the budget limit
Production plus performanceHybridKeep the fixed and the variable part clearly separate

The contentmarkt process in seven steps

  1. The company creates a private campaign draft.
  2. Budget, run time and payment model are set.
  3. The creative brief and the checkable requirements are captured separately.
  4. The campaign becomes visible to creators who fit.
  5. Creators choose freely, connect a profile and submit content.
  6. Submissions are reviewed against the rules and documented signals.
  7. Views are checked within the defined limits before payment.

This is the product logic, not a guarantee of a particular number of active creators, of automatic measurement on every platform, or of commercial success. External APIs, approvals and the current state of the marketplace remain real dependencies.

Checklist for a first pilot campaign

  • One goalDecide primarily for assets, reach, clicks or sales.
  • One creator profileDescribe topic fit and community rather than just a follower count.
  • One clear rights packageSeparate the post, reuse, paid usage, whitelisting and editing.
  • Checkable rulesWrite down the required statements, the no-gos and the disclosure before you start.
  • One budget limitSet what will be paid at most, and how performance is measured.

The other side of the market is described in the seven problems of small creators.

FAQ

Common questions

Where do companies find creators who fit?

Possible routes are direct outreach, agencies, UGC marketplaces, freelancer platforms and performance creator marketplaces. The best choice depends on whether content production, reach or full support is the priority.

What belongs in a good creator brief?

The goal, the audience, the format, the required statements, the no-gos, the disclosure, the acceptance criteria, the schedule, the pay and the usage rights should all be described separately from one another.

Commission UGC, or post on creator profiles?

UGC production delivers assets for brand channels. Posts on creator feeds add distribution and the context of the community. Both goals can be combined, but they need different rights and different metrics.

When is an agency better than a marketplace?

An agency fits better when strategy, casting, negotiation and production are to be outsourced completely. A marketplace fits better for repeatable self-service campaigns with clear rules.

Primärquellen

Sources and date checked

Product details were checked on 14 July 2026. Providers can change their terms at any time.

  1. IAB: 2025 Creator Economy Ad Spend & Strategy Report
  2. Europäische Kommission: Influencer Legal Hub
  3. contentmarkt: Angebot für Marken
  4. contentmarkt: Marken-AGB